Information we collect
If you wish to purchase and receive a product from us, we need to collect certain personal data in order to complete the deal and to offer you our services. Among other things, we use the following: cookies to keep track of the contents of your shopping cart while using our webshop.
We may obtain information such as the name of the customer. For example, the name, email address, mailing address, delivery address (if it varies from mailing address), phone number, and payment information.
Elskbar ApS collects and processes your personal data when you do the following:
- Visiting our website
- Makes a purchase of our products
- Sign up for our newsletter
The controller of the collection, processing and use of your personal data on Elskbar.com is
Treatment basis and purpose
Our regular contact information such as name and address is collected in order to deliver the product you have purchased from us. In order to send you an order confirmation and a delivery confirmation, we collect your email address.
When you pay for your product, we collect your name, card data and IP address. The information collected in connection with the payment transaction is used and stored only for payment settlement and fulfillment of the contract concluded. When making payments, some of your data will be disclosed to Stripe, including information necessary to complete or support the payment, such as the total purchase amount and billing information.
If during the registration process, or on our website, you have given us your consent to do so, we will use your email address to send a newsletter. You can subscribe to and unsubscribe from the newsletter at any time. All newsletters also include a link to unsubscribe. If the processing of personal data is based on your consent, you have the right to revoke your consent at any time.
Unfortunately, if you do not wish to provide the personal data required to complete a purchase of a product, you will not be able to purchase products from us on our website.
Your information (except your email address if you have consented to its processing for the purpose of receiving offers) will be deleted 5 years after you have received your product or service.
Other recipients of personal data
We do not sell your personal data to third parties and we do not transfer your personal data to third countries.
Our website is hosted at DigitalOcean in Germany and payments are made through Stripe, which acts as our data processor. All personal data you provide on our website will be stored in DigitalOcean’s German data centres.
We use external companies as suppliers to provide our services in the best possible way. These external suppliers are data processors and in some cases process personal data in connection with their provision of services to us. Our data processors only process personal data according to our instructions and in accordance with the requirements of the law for data processors.
We have entered into data processing agreements with our data processors, which is our and your guarantee that they comply with applicable rules on the protection of your personal data.
As the data subject, you have a number of rights that we must ensure compliance with at all times. You have the right to request the following:
- Accessing and changing your personal data
- Getting personal data deleted
In addition, you have the right to object to the processing of your personal data and you have the right to lodge a complaint with a data protection authority.
If you no longer want us to process your personal data or to restrict the processing of your personal data, you may also send us a request to firstname.lastname@example.org.